Website Support & Maintenance
Website Broken? Been Hacked?
Getting error messages instead of pages?
Deep Breath. Let’s get it fixed.
One-Time or Regular Support for WordPress Websites
If you’ve never had a website nightmare, consider yourself lucky. Broken or hacked websites are really common and the error messages can be intimidating.
The good news is they’re usually recoverable, and often caused by software conflicts or sites not being kept up to date.
Get ad hoc or ongoing help with for WordPress websites that are misbehaving or driving you round the bend.
Website Support Services
Website Care Plans
A website care plan will take away the headache of worrying about what to do if your site goes down, if a software update breaks the site, or if you get hacked.
My care plans include website hosting on a secure server. If you already have your own hosting, you can still subscribe to a care plan and I’ll log into your server.
Pay monthly and forget about website worries for good. Prices and details are in the table below. Book a free chat today to discuss your needs.
Not sure if you need website maintenance?
Read the complete guide to website maintenance to find out what’s involved in regular website maintenance, and why it’s essential for your business.
Care Plan Pricing
Essential
£40 /month
All the Basics Covered
Premium
£75 /month
Most Popular Package
Elite
£110 /month
Complete Peace of Mind
What’s Included
Website Hosting
Fast and secure hosting on premium managed cloud servers
SSL Certificate
Essential security certification for your website
Uptime Monitoring
Ensures rapid action in the event of any downtime
Scheduled Back-Ups
Daily backups in case of any problems with your site
Security Scans
Checks for viruses, malware and vulnerabilities
Software Updates
Essential updates for plugins, themes and core files
Error Resolution
Fixes for any plugin conflicts caused by updates
Performance Checks
Regular review of speed, structure and search performance
Monthly Report
Maintenance reporting covering stats and details
Professional Speed Optimisation
(Premium & Elite)
Pro software to speed up your site
Website Support & Changes (Premium & Elite)
1 or 2 hours of development time each month
Priority Support
(Elite only)
Elite customers get priority action in the event of outages
Website Care Plan FAQs
Ad Hoc Website Support
If you need some technical, design or development support with your website, I’d be happy to help. I can put a quote together for your needs, or you can use my 1-hour service below to investigate a minor issue.
New! One-hour Investigation Service – £45
If you have a website niggle that you can’t get to the bottom of, I’m now offering a 1-hour investigation service where I’ll try to get to the root of the problem.
If it’s a quick fix, I’ll repair it within the hour. If it requires more work, I’ll advise you on what’s needed and you’re free to choose what you want to do.
Example of things I can look into:
Website Hosting
I offer hassle-free website hosting, which can be bundled with a care plan to ensure you don’t have to worry about website maintenance.
You’ll be on a premium cloud server, meaning your website is fast, secure and backed up every day. It’s easy, reliable and affordable.
Hosting is available with or without a website maintenance plan.